Professional services

Delivering expertise in a trusted manner

Professional services

Protecting your reputation

Building trust

Professional service clients rely on a firm’s knowledge and expertise in complex areas, but professional service firms do not sell that knowledge, instead they sell trust.

Trust that they are experts in their fields; trust that they put their clients’ interests above their own; trust that they can rely on a professional service firms judgement and decisions.

Controlling risk

Clients turn to professional service firms for support in areas that the clients themselves lack expertise. The professional service firms are more up to date, experienced and expert in these fields, making it hard for a client to judge quality and oversee the process.

The client may not be able to determine that the auditor or architect did a good job until they a face a full blown crisis; the competence of a structural engineer may only come to light decades later when a building is condemned or a bridge becomes unsafe.

Promoting growth

Traditionally professional service firms relied on the the reputation of named partners; the credibility of the name on the wall acted as a guarantee of the firm’s quality.

But the organisations professional service firms support have grown in complexity and reach, and a single name can no longer offer that guarantee to a firm’s clients. Instead firms must grow and scale to match their client’s needs.

red flare professional services

red flare allows a professional service firm demonstrate that they are worthy of trust by providing documentary evidence that the firm follows good governance, understands and adheres to an ethical code, and continuously monitors its own performance to detect and eliminate deficiencies or failures to meet best practice.

To support clients in understanding the work planned, professional service firms need to communicate the risks that affect the work, what can cause or accelerate those risks, the trade-offs and treatments made in the firms professional judgement to manage those risks, and the effectiveness of this with special emphasis on the limitations of modelling techniques used. red flare provides a platform that simplifies the communication between client and firm and ensures both parties have a comprehensive understanding of the challenges faced and how they were managed.

red flare supports the scalability of professional service firms through the management of policies, the testing of processes and providing a centralised platform for the firm’s management team to identify areas that require management attention.

Strategic management

Corporate governance

Policy management

Enterprise risk

Internal audit

Compliance

red flare is the ideal solution for accountants, auditors, solicitors, consultants, architects, investment advisers, insurance brokers, medical practitioners and any other firm whose clients trust in their professional judgement.

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