A happy Christmas and a prosperous New Year to all our customers.
Our offices will be closed from Friday December 20th 2019 until Monday January 6th 2020.
Our online support portal (https://support.redflare.co) is available and will be manned everyday throughout this period, except for
- Wednesday 25th December 2019, Christmas Day: on call agent only, contacted by sending an email to support@54.76.182.168 with a subject line of Urgent
- Thursday 26th December 2019, St Stephens Day: on call agent only, contacted by sending an email to support@54.76.182.168 with a subject line of Urgent
- Wednesday, 1st January 2020, New Years Day: on call agent only, contacted by sending an email to support@54.76.182.168 with a subject line of Urgent
Emails sent to support@54.76.182.168 and voicemails left on our support line +353-1-5312000 will be delivered to the support portal agent on duty.
Non-urgent tickets logged on Wednesday 25th December 2019, Thursday 26th December 2019 will be dealt with by the on duty agent on Friday 27th December 2019; non-urgent tickets logged on January 1st 2020 will be dealt with by the on duty agent on Thursday 2nd January 2020.
Our office reopens on Monday, 6th January 2020.